Vacancies

The Trainee Engineer will be responsible for installing, commissioning, and maintaining high-end integrated security systems, such as Access Control and IP CCTV, ensuring compliance with industry standards. Working on cutting-edge, cloud-based security solutions with a focus on customer satisfaction and project execution ensuring right first-time approach at all times.

Key tasks include:

• Adherence to OLS health and safety policies and procedures ensuring safe working practices always.
• Correct and accurate use of systems at all times.
• Apply best practice working methods at all times ensuring accuracy, attention to detail and right first-time approach to everything.
• Awareness of OLS business KPI’s and always working towards exceeding targets.
• Work reports must include all the required details including finished install images, walk arounds completed and signed off by the customer.
• Installation of security systems (Access Control, CCTV, etc.) compliant with SSAIB standards.
• Adherence to site rules and maintaining robust hygiene practices with a clean as you go approach.
• Ensure van stock is accurate and that all parts used are added to work reports and charged accordingly.

Always communicate effectively and professionally with the customer, notifying in advance of any changes or updates related to site activities.

• Actively work towards achieving OLS continual improvement initiatives through efficient and effectives methods of working and correct use of systems.
• Commissioning and configuring security systems to meet project specifications with every install fully aligned to OLS installation standards.
• Technical troubleshooting to identify and resolve issues, working with manufacturers when necessary.
• Preparing project documentation and handing it over to the Project Manager.
• Conducting customer training to ensure proper system use.
• Acting as the primary on-site contact for large-scale projects and overseeing engineering activities.

Skills and Qualifications

• Experience of working in the field/ onsite and in teams.
• Some technical knowledge of Access Control, IP CCTV, and security networking technologies (e.g., ACT365, Suprema, Akuvox, 2N) is advantageous.
• Proficiency in problem-solving and troubleshooting.
• Familiarity with safety procedures and certifications (ECS, IPAF).
• Must meet BS7858 screening requirements for security vetting.
• The ability to speak to Customers and always give a professional response.
• Experience with the use and selection of the correct tools for the job in hand.
• Experience with large-scale sites and their health and safety rules.
• Technical knowledge of some systems within the security sector.

Full UK driving license

Over the Age of 21

The role is field based, requiring travel between project sites. The engineer must be able to work away from home when required. Engineers will need to adhere to health and safety procedures and should be familiar with security industry compliance. Correct system use is a mandatory element of day to day activities and is the full responsibility of the engineer to ensure customer sign off is achieved for all activities.

Key tasks include:

• Adherence to OLS health and safety policies and procedures ensuring safe working practices always.
• Correct and accurate use of systems at all times.
• Apply best practice working methods at all times ensuring accuracy, attention to detail and right first time approach to everything.
• Awareness of OLS business KPI’s and always working towards exceeding targets.
• Work reports must include all the required details including finished install images, walk arounds completed and signed off by the customer.
• Installation of security systems (Access Control, CCTV, etc.) compliant with SSAIB standards.
• Adherence to site rules and maintaining robust hygiene practices with a clean as you go approach.
• Ensure van stock is accurate and that all parts used are added to work reports and charged accordingly.
• Actively work towards achieving OLS continual improvement initiatives through efficient and effectives methods of working and correct use of systems.
• Commissioning and configuring security systems to meet project specifications with every install fully aligned to OLS installation standards.
• Technical troubleshooting to identify and resolve issues, working with manufacturers when necessary.
• Preparing project documentation and handing it over to the Project Manager.
• Conducting customer training to ensure proper system use.
• Acting as the primary on-site contact for large-scale projects and overseeing engineering activities.
• Communicate effectively and professionally with the customer at all times, notifying in advance of any changes or updates related to site activities

Skills & Qualifications

• Minimum of 2 years of hands-on experience with large security system projects.
• Strong technical knowledge of Access Control, IP CCTV, and security networking technologies (e.g., ACT365, Suprema, Akuvox, 2N).
• Proficiency in problem-solving and troubleshooting.
• Familiarity with safety procedures and certifications (ECS, IPAF).
• Must meet BS7858 screening requirements for security vetting.
• Minimum of 2 years of proven installation and troubleshooting experience in the security systems industry.
• Experience with large-scale projects involving integrated security solutions such as IP CCTV and Access Control.

Sales Strategy and Execution:

• Design and implement a sales and business development strategy to hit targeted growth and customer acquisition.
• Identify and engage new high-potential market segments, securing relationships and building brand presence.
• Deliver ambitious sales targets, adjusting strategies based on market trends and business growth goals.

Lead Generation and Conversion:

• Generate and maintain a pipeline of qualified leads, ensuring an ongoing flow of new business.
• Convert leads into long-term clients using CRM systems for lead nurturing and follow-up.
• Develop customised follow-up strategies to maximize lead-to-sale conversion rates.

Client Relationship Management and Networking:

• Create opportunities customers to identify and deliver the right solutions for their business whilst selling the value within the solution.
• Establish and maintain strong relationships with clients, acting as the main contact for existing and potential clients.
• Represent the company at industry exhibitions, conferences, and networking events to promote cloud-based access control and security solutions.
• Develop partnerships with key stakeholders, enhancing brand visibility and establishing industry credibility.
• Maintain strong working relationships with all internal teams and work closely with key account managers, project engineers and support teams to deliver a best-in-class customer experience.

Market Intelligence and Product Expertise:

• Commit to learning and maintaining a deep knowledge of the OLS products, services, and solutions., their applications, and market trends particularly with relation to cloud solutions.
• Monitor and analyse competitor products and market shifts to communicate product benefits effectively.
• Provide valuable feedback to support continuous product enhancement and address emerging client needs.
• Capable of finding the how to and not the why not.
• Support Marketing and Social Media Efforts
• Work with the marketing team to optimise social media outreach, emphasising LinkedIn for thought leadership and lead generation.
• Use social platforms to build a personal brand and increase OLS’s market presence by sharing content, engaging in discussions, and promoting insights.

CRM and Reporting:

• Document sales activities and client interactions in CRM software, tracking sales progress against targets and forecasting revenue.
• Deliver monthly KPI deliverables report against set targets and individual performance.
• Present regular performance reports, offering insights and recommendations for strategy adjustments.

Other:

Any other reasonable requests are subject to managers discretion.

Skills, Training and Qualifications

Essential:

• Minimum of 5 years in cloud-based product sales, preferably in SaaS or related tech fields.
• Proficient with CRM platforms (e.g., Salesforce, HubSpot) for effective pipeline management.
• Advanced understanding of cloud-based technology, with emphasis on OLS integrated solutions.
• Digital marketing experience with demonstrated LinkedIn and social media acumen.

Desirable:

• Formal sales or marketing qualification (e.g., diploma, certification in digital marketing, or sales training)
• Familiarity with business development and sales methodologies and processes (e.g., SPIN Selling, Solution Selling) for effective client engagement.

Personal Skills

Essential

• Hunter-Gatherer: Proactive, results-oriented with a “hunter” mentality for discovering new opportunities.
• Dynamic and Eager: Enthusiastic about sales with a flexible, energetic approach to work and learning.
• Target-Driven: Strongly motivated by achieving targets in a structured, results-focused setting.
• Adaptable: Able to respond effectively to changing environments and priorities.
• Confidence: able to represent OLS assertively and effectively in front of prospective customers with a humbleness to listen and confidence to challenge.
• Strategic Thinker: Able to anticipate future market trends and adjust strategy accordingly
• Collaborative: Works well with cross-functional teams, fits and contributes to the OLS culture.

Experience

• Growth targets: proven experience in exceeding turnover and margin targets.
• Customers: evidence of collaborative sales experience and ability to deliver through consultative selling techniques that challenge normal thinking.